Howard Castle Insurance - An IPA Agency

Privacy Policy

Effective Date: January 16, 2026

Thank you for visiting https://howardcastleinsurance.com/ (“we”, “us”, “our”, or the “Site”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using the Site, you agree to the terms of this Privacy Policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

A. Information You Voluntarily Provide

We collect personal information that you voluntarily provide when you:

  • Contact us through our website
  • Submit an online form
  • Request insurance information, quotes, or services
  • Subscribe to communications
  • Opt in to receive SMS or other messaging communications

The information you provide may include:

  • Full name
  • Email address
  • Phone number
  • Insurance-related details
  • Any additional information you choose to share

Providing your mobile number is optional unless you elect to opt in to receive SMS communications. Personal information is collected only when voluntarily submitted.

B. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Pages viewed
  • Date and time of access
  • Referring URLs
  • Device type and operating system information

This data helps us monitor website performance and enhance user experience.

2. How We Use Your Information

We use collected information to:

  • Deliver and improve our insurance services
  • Respond to inquiries and customer requests
  • Provide quotes, policy updates, and service-related communications
  • Send SMS communications only when you have provided explicit opt-in consent
  • Analyze website usage to improve functionality and performance
  • Comply with applicable legal requirements

We will not use your information for purposes beyond those disclosed without your consent.

3. SMS Opt-In & Mobile Messaging Policy

If you choose to opt in to receive SMS communications:

  • You consent to receive recurring text messages related to insurance services, account updates, reminders, and/or marketing communications, as disclosed at the time of opt-in.
  • Message frequency may vary depending on your interactions with us.
  • Message and data rates may apply.
  • Consent to receive SMS messages is not a condition of purchase.
  • You may opt out at any time by replying STOP to any message.
  • For assistance, reply HELP or contact us directly using the information below.
  • Your SMS opt-in consent is collected separately and securely stored.

4. Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

In addition, we do not sell, rent, or trade your personal information. We may share information only with trusted service providers who assist us in operating our business, and only to the extent necessary for legitimate operational purposes, or when required by law.

All authorized service providers are required to safeguard your information and use it solely for approved business functions.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Store user preferences
  • Measure and analyze website traffic
  • Improve website performance
  • Enhance user experience

You may manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain website features.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we maintain about you
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your personal information
  • Withdraw previously provided consent for specific processing activities

To exercise your rights, please contact us using the information provided below.

8. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18 years of age. If such information is discovered, it will be promptly deleted.

9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing personal information.

10. Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on this page along with a revised effective date. Continued use of our website constitutes acceptance of any changes.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Howard Castle Insurance

Website: https://howardcastleinsurance.com/

Email: vickigene@insuranceproaz.com